Privacy Policy

Last updated: March 2026 · We reserve the right to update this policy at any time.

This Privacy Policy explains how QuoteDesk ("we," "us," or "our") collects, uses, and protects information when you use our Service. By using QuoteDesk, you agree to the collection and use of information as described in this policy.

1. Changes to This Policy

We reserve the right to update this Privacy Policy at any time without prior notice. Changes are effective immediately upon posting. Your continued use of the Service after any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

2. Information We Collect

Information you provide:

Account information: name, email address, password
Business profile: business name, phone number, address, logo
Customer data: names, email addresses, phone numbers you add
Quote data: job descriptions, line items, pricing, notes
Payment information: processed securely through Stripe (we do not store card numbers)

Information collected automatically:

IP addresses (used for eSignature compliance)
Browser and device information
Usage data: pages visited, features used, timestamps
Cookies and similar tracking technologies

3. How We Use Your Information

To provide and operate the Service
To send quotes and notifications to your customers on your behalf
To process payments and manage subscriptions
To provide customer support
To improve and develop new features
To comply with legal obligations
To detect and prevent fraud or abuse

4. Customer Data

When you add customers to QuoteDesk, you are responsible for ensuring you have the right to store and use their information. We process customer data solely on your behalf to provide the Service. We do not sell, rent, or use your customers' data for our own marketing purposes.

5. Sharing of Information

We do not sell your personal information. We may share information with:

Service providers: Supabase (database), Stripe (payments), Resend (email), Twilio (SMS) — each bound by their own privacy policies
Legal requirements: When required by law, court order, or government authority
Business transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If you cancel your account, we may retain certain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data by contacting us.

7. Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage. You can control cookies through your browser settings, though disabling them may affect the functionality of the Service.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

QuoteDesk is not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will delete it promptly.

11. Your Rights

Depending on your location, you may have rights including access to your data, correction of inaccurate data, deletion of your data, and the right to object to certain processing. To exercise these rights, contact us at support@quotedesk.us.

12. Contact

For questions about this Privacy Policy, contact us at support@quotedesk.us.